HSM does not run on archive server

Dear all,

We are using multi servers (2 ldaps, 1 mta/proxy, 2 mailstores, 1 archive server) with zimbra 9 on centos 7. Recently HSM seems to not run on archive server and /opt is almost full.

We set policy to 1 days (or 8 hours) and apply the HSM Policy with the following result:

[zimbra@archive ~]$ zxsuite hsm monitor cc90ed70-8d1f-43d4-a411-83ea8e27c151
Operation not found

Unable to monitor operation cc90ed70-8d1f-43d4-a411-83ea8e27c151

We tried to restart zimbra on archive server, run hsm from the command line but the same result:

[zimbra@archive ~]$ zxsuite hsm doMoveBlobs start

operationId 50c766ed-962d-4585-a2f1-920296d7f8a6
server archive.paiho.vn
monitorCommand zxsuite hsm monitor 50c766ed-962d-4585-a2f1-920296d7f8a6


[zimbra@archive ~]$ zxsuite hsm monitor 50c766ed-962d-4585-a2f1-920296d7f8a6
Operation not found

Unable to monitor operation 50c766ed-962d-4585-a2f1-920296d7f8a6

Here are some output from our system:

[zimbra@archive ~]$ zmprov gs `zmhostname` |grep NG
zimbraNetworkAdminNGEnabled: TRUE
zimbraNetworkMobileNGEnabled: FALSE
zimbraNetworkModulesNGEnabled: TRUE
[zimbra@archive ~]$ zxsuite hsm getproperty
Warning: this command is deprecated
use instead:
zxsuite config server {set|get|empty} {serverName} [attr1 value1 [attr2 value2...]]


ZxPowerstore_ModuleEnabledAtStartup true (true)
ZxPowerstore_MoveSchedulingEnabled true (false)
ZxPowerstore_MoveStartTime 2 (2)
ZxPowerstore_SpaceThreshold 1024 (1024)
ZxPowerstore_EnableHsmOnNe false (false)

[zimbra@archive ~]$ zxsuite hsm getServices

services
module
could_start false
could_stop true
running true
powerstore-log
could_start false
could_stop true
running true
store-manager-service
could_start false
could_stop true
running true
schedule-move-operation
could_start false
could_stop true
running true
powerstore-attribute-listeners
could_start false
could_stop true
running true


[zimbra@archive ~]$ zxsuite hsm getHsmPolicy

policies
message,document:before:-1days




[zimbra@archive ~]$ zxsuite hsm getAllVolumes

primaries

id 1
name message1
path /opt/zimbra/store
compressed true
threshold 4096
storeType LOCAL
isDrivePrimary true
isCurrent true
volumeType primary
secondaries

id 3
name hsm1
path /hsm1
compressed true
threshold 4096
storeType LOCAL
isCurrent true
volumeType secondary
indexes

id 2
name index1
path /opt/zimbra/index
compressed false
threshold 4096
storeType LOCAL
isCurrent true
volumeType index


[zimbra@archive ~]$ zxsuite core getVersion

CLI versions:

network_modules_version 3.1.8
network_modules_commit 2806c76553d156cb8e2f1037f61b209f4c1a7314
zal_version 2.21.0
zal_commit 7d8a9064e748469d0cf300c2c673fa55ece599bf


Server versions:

version 3.1.8
commit 2806c76553d156cb8e2f1037f61b209f4c1a7314
system_type network_modules
product Network Modules NG
zimbraNetworkModulesNGEnabled TRUE
network true
zal_version 2.21.0
zal_commit 7d8a9064e748469d0cf300c2c673fa55ece599bf

Hope someone can help (we opened a case with zimbra support but the response is quite slowly and our /opt is nearly full now).

Best regards,

Minh.