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Missing elements in backup on 2.4.13

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(@maxxer)
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I've done a migration from an old Zimbra 7.2 to 8.8. I've installed legacy ZeXtras, made a backup and imported it on the new server.

We've had minor problems with missing grants or renamed folders (UnknownFolder_ID), but we managed to fix them quickly. Now some users found out they have missing emails. Unfortunately this is a bigger issue.

After a little bit of digging I found those missing items were not saved in the backup. I've searched for the message id in the backup folder (accounts/zimbraId/items) and couldn't find it...

The new server is now live and I cannot do another import, but I still have the old one online. So I was wondering what's the best approach to move those missing mails from the old to the new server.

I suppose doing a new smartScan and importing them is not a solution.

I thought doing an export form the old mailbox to the new and could work for what has been noticed, but this way I cannot be sure all the missing elements are migrated.

The only option I'm thinking about is using imapsync, which should also be able to avoid duplicates.

Any other idea?
Thanks!

 
Posted : 06/17/2019 11:50