Unable to access Zi...
 
Notifications
Clear all

Unable to access Zimbra file - FullScan error

1 Posts
1 Users
0 Likes
365 Views
(@cinmar)
Posts: 10
Topic starter
 

Hi everybody, last week for the first time we received an error notification after a Full Scan. Here is the content of the mail:

- stats -
new accounts: 0
accounts updated: 6
skipped accounts(by COS): 51
item updated: 5203
new metadata: 972
new files: 759
checked items: 921279
backup path: /opt/zimbra/backup/zextras/
skipped items: 3
items/sec: 116.53951
additional notification mails:
Exceptions: item: 10691 on account ***@
reason:Unable to access zimbra file: lfIElMuflBMVz1UDLDYweBUhb9g=
at com.zextras.backup.ZEBItem.synchronize(ZEBItem.java:982)
at com.zextras.backup.ZEBAccount.synchronize(ZEBAccount.java:1316)
at com.zextras.op.backup.ZEScanOperation.doItemsScan(ZEScanOperation.java:378)
at com.zextras.op.backup.ZEScanOperation.doAllItemsScan(ZEScanOperation.java:335)
at com.zextras.op.backup.ZEScanOperation.doAccountScan(ZEScanOperation.java:291)
at com.zextras.op.backup.ZEScanOperation.doDomainScan(ZEScanOperation.java:72)
at com.zextras.op.backup.ZEScanOperation.doDomainScan(ZEScanOperation.java:63)
at com.zextras.op.backup.ZEFullScanOperation.doOperation(ZEFullScanOperation.java:326)
at com.zextras.op.ZEOperation.exec(ZEOperation.java:574)
at com.zextras.backup.ZEBackupThread.execOperation(ZEBackupThread.java:197)
at com.zextras.backup.ZEBackupThread.run(ZEBackupThread.java:107)
Caused by: com.zimbra.common.service.ServiceException: system failure: Unable to get content for Message
10691
ExceptionId:ZxBackup Thread:1347865518565:2185a26af0f4ea14
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
at com.zimbra.cs.mailbox.MailItem.getContentStream(MailItem.java:996)
at com.zextras.backup.ZEBItem.synchronize(ZEBItem.java:975)
... 10 more
Caused by: java.io.FileNotFoundException: /opt/zimbra/store/0/146/msg/2/10691-20520.msg does not exist
at com.zimbra.cs.store.BlobInputStream.(BlobInputStream.java:136)
at com.zimbra.cs.store.BlobInputStream.(BlobInputStream.java:97)
at com.zimbra.cs.store.file.FileBlobStore.getContent(FileBlobStore.java:345)
at com.zimbra.cs.store.file.FileBlobStore.getContent(FileBlobStore.java:339)
at com.zimbra.cs.mailbox.MailItem.getContentStream(MailItem.java:993)
... 11 more
item: 13278 on account
@
reason:Unable to access zimbra file: fdyN,9YqLT52KJns3d1f36VsmrQ=
at com.zextras.backup.ZEBItem.synchronize(ZEBItem.java:982)
at com.zextras.backup.ZEBAccount.synchronize(ZEBAccount.java:1316)
at com.zextras.op.backup.ZEScanOperation.doItemsScan(ZEScanOperation.java:378)
at com.zextras.op.backup.ZEScanOperation.doAllItemsScan(ZEScanOperation.java:335)
at com.zextras.op.backup.ZEScanOperation.doAccountScan(ZEScanOperation.java:291)
at com.zextras.op.backup.ZEScanOperation.doDomainScan(ZEScanOperation.java:72)
at com.zextras.op.backup.ZEScanOperation.doDomainScan(ZEScanOperation.java:63)
at com.zextras.op.backup.ZEFullScanOperation.doOperation(ZEFullScanOperation.java:326)
at com.zextras.op.ZEOperation.exec(ZEOperation.java:574)
at com.zextras.backup.ZEBackupThread.execOperation(ZEBackupThread.java:197)
at com.zextras.backup.ZEBackupThread.run(ZEBackupThread.java:107)
Caused by: com.zimbra.common.service.ServiceException: system failure: Unable to get content for Message
13278
ExceptionId:ZxBackup Thread:1347865734983:2185a26af0f4ea14
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
at com.zimbra.cs.mailbox.MailItem.getContentStream(MailItem.java:996)
at com.zextras.backup.ZEBItem.synchronize(ZEBItem.java:975)
... 10 more
Caused by: java.io.FileNotFoundException: /opt/zimbra/store/0/135/msg/3/13278-20425.msg does not exist
at com.zimbra.cs.store.BlobInputStream.(BlobInputStream.java:136)
at com.zimbra.cs.store.BlobInputStream.(BlobInputStream.java:97)
at com.zimbra.cs.store.file.FileBlobStore.getContent(FileBlobStore.java:345)
at com.zimbra.cs.store.file.FileBlobStore.getContent(FileBlobStore.java:339)
at com.zimbra.cs.mailbox.MailItem.getContentStream(MailItem.java:993)
... 11 more
item: 10684 on account
@***
reason:Unable to access zimbra file: N5c4RWC+HpK52SOZiFLTvaZnNaM=
at com.zextras.backup.ZEBItem.synchronize(ZEBItem.java:982)
at com.zextras.backup.ZEBAccount.synchronize(ZEBAccount.java:1316)
at com.zextras.op.backup.ZEScanOperation.doItemsScan(ZEScanOperation.java:378)
at com.zextras.op.backup.ZEScanOperation.doAllItemsScan(ZEScanOperation.java:335)
at com.zextras.op.backup.ZEScanOperation.doAccountScan(ZEScanOperation.java:291)
at com.zextras.op.backup.ZEScanOperation.doDomainScan(ZEScanOperation.java:72)
at com.zextras.op.backup.ZEScanOperation.doDomainScan(ZEScanOperation.java:63)
at com.zextras.op.backup.ZEFullScanOperation.doOperation(ZEFullScanOperation.java:326)
at com.zextras.op.ZEOperation.exec(ZEOperation.java:574)
at com.zextras.backup.ZEBackupThread.execOperation(ZEBackupThread.java:197)
at com.zextras.backup.ZEBackupThread.run(ZEBackupThread.java:107)
Caused by: com.zimbra.cs.mailbox.MailServiceException: No such blob: mailbox=175, item=10684,
change=21740
ExceptionId:ZxBackup Thread:1347870494111:2185a26af0f4ea14
Code:mail.NO_SUCH_BLOB
at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH_BLOB(MailServiceException.java:269)
at com.zimbra.cs.mailbox.MailItem.getBlob(MailItem.java:971)
at com.zimbra.cs.mailbox.MailItem.getContentStream(MailItem.java:990)
at com.zextras.backup.ZEBItem.synchronize(ZEBItem.java:975)
... 10 more

After this notification, I scheduled another FullScan during the night, and I received another error notification, that refers only to the last object of the first notification (account and item number are the same):
errore_zxbackup.jpg
Do you have any clue about this situation? Do you wonder why there's only the last error in the second notification?
Thank you in advance.

 
Posted : 09/21/2012 16:10