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Domain alias not accepting mail


amitchell
(@amitchell)
Joined: 1 month ago
Posts: 12
Topic starter  

A friend and myself are long time Zimbra users. When I became aware of Carbonio project I deployed a server for educational purposes on my companies data network. Shortly after that, my friend had his zimbra server compromised. After looking at fixing it I suggested he deploy a Carbonio installation. His environment is production. Mine is not.

MY friend has a scenario where he has a client with 3 domains. The client expects 1 domain to be primary and the other two to be alias which point to the primary. Just like the zimbra server was configured. Using

zmprov createAliasDomain chinsurance.net conliffehickeyinsurance.com

In the example above chinsurance.net is the domain alias and conliffehickeyinsurance.com is the primary domain.

I helped configure this on the Carbonio server using the same command. The command appeared to be successful. Now when sending email to both domain alias, messages fail. Messages to the primary domain are delivered successfully. The failed domain alias messages return the following information:

host cmail.accesstech.info[45.45.168.39] said: 550
    5.1.1 <chris@chinsurance.net>: Recipient address rejected: User unknown in
    virtual alias table (in reply to RCPT TO command)

The domain aliases do appear in the carbonio domain list. However, as shown above, messages cannot be delivered. Assistance in resolving this issue would be greatly appreciated.


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Md. Shariful Islam
(@shariful-islam)
Admin
Joined: 6 months ago
Posts: 123
 

@amitchell

Hi,

Thank you for writing to us.

Please allow us some time. We will get back to you with our observations.

Thanks and regards,

Sharif


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