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Error after Carbonio CE 23.12.0 Upgrade

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(@mattia-galassiispiro-tech)
Joined: 12 months ago
Posts: 3
Topic starter  

Hi! I've an issue after updating Carbonio CE to version 23.12.0.

In particular, if I create a new domain or a new mailbox I cannot delete the mailbox and the domain or I cannot view the mailbox. The log of /var/log/carbonio.log shows no errors but I found this in the file /opt/zextras/log/mailbox.log:

mailbox - Error during mailbox creation
com.zimbra.common.service.ServiceException: system failure: unable to read SQL statements from /opt/zextras/mailboxd/../db/create_database.sql
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:303) ~[zimbracommon.jar:?]
at com.zimbra.cs.db.DbMailbox.createMailboxDatabase(DbMailbox.java:355) ~[zimbrastore.jar:?]
at com.zimbra.cs.db.DbMailbox.createMailbox(DbMailbox.java:210) ~[zimbrastore.jar:?]
at com.zimbra.cs.mailbox.MailboxManager.createMailboxInternal(MailboxManager.java:905) ~[zimbrastore.jar:?]
at com.zimbra.cs.mailbox.MailboxManager.createMailbox(MailboxManager.java:878) ~[zimbrastore.jar:?]
at com.zimbra.cs.mailbox.MailboxManager.getMailboxByAccountId(MailboxManager.java:387) ~[zimbrastore.jar:?]
at com.zimbra.cs.mailbox.MailboxManager.getMailboxByAccountId(MailboxManager.java:342) ~[zimbrastore.jar:?]
at com.zimbra.cs.mailbox.MailboxManager.getMailboxByAccountId(MailboxManager.java:297) ~[zimbrastore.jar:?]
at com.zextras.mailbox.acl.AclService.revokeAllMailboxGrantsForAccountId(AclService.java:68) ~[zimbrastore.jar:?]
at com.zextras.mailbox.account.usecase.DeleteUserUseCase.lambda$delete$8e4270b0$1(DeleteUserUseCase.java:54) ~[zimbrastore.jar:?]
at io.vavr.control.Try.mapTry(Try.java:634) ~[vavr-0.10.4.jar:?]
at com.zextras.mailbox.account.usecase.DeleteUserUseCase.delete(DeleteUserUseCase.java:48) ~[zimbrastore.jar:?]
at com.zimbra.cs.service.admin.DeleteAccount.handle(DeleteAccount.java:88) ~[zimbrastore.jar:?]
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:684) ~[zimbrastore.jar:?]
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:508) ~[zimbrastore.jar:?]
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:278) ~[zimbrastore.jar:?]
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:338) ~[zimbrastore.jar:?]
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:239) ~[zimbrastore.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) ~[servlet-api-3.1.jar:3.1.0]
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208) ~[zimbrastore.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) ~[servlet-api-3.1.jar:3.1.0]
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1656) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:292) ~[websocket-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.CsrfFilter.doFilter(CsrfFilter.java:152) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:43) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:48) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter(ETagHeaderFilter.java:36) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:95) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:113) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.ZimbraInvalidLoginFilter.doFilter(ZimbraInvalidLoginFilter.java:119) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:487) ~[jetty-servlets-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:336) ~[jetty-servlets-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:301) ~[jetty-servlets-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:89) ~[guice-servlet-5.0.1.jar:?]
at com.google.inject.servlet.ManagedFilterPipeline.dispatch(ManagedFilterPipeline.java:121) ~[guice-servlet-5.0.1.jar:?]
at com.google.inject.servlet.GuiceFilter.doFilter(GuiceFilter.java:133) ~[guice-servlet-5.0.1.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:552) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:571) ~[jetty-security-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:505) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:191) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:322) ~[jetty-rewrite-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:772) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.DebugHandler.handle(DebugHandler.java:80) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.Server.handle(Server.java:516) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732) [jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479) [jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277) [jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:555) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:410) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:164) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at java.lang.Thread.run(Thread.java:833) [?:?]
Caused by: java.io.FileNotFoundException: /opt/zextras/mailboxd/../db/create_database.sql (No such file or directory)
at java.io.FileInputStream.open0(Native Method) ~[?:?]
at java.io.FileInputStream.open(FileInputStream.java:216) ~[?:?]
at java.io.FileInputStream.<init>(FileInputStream.java:157) ~[?:?]
at com.zimbra.common.util.ByteUtil.getContent(ByteUtil.java:68) ~[zimbracommon.jar:?]
at com.zimbra.cs.db.DbMailbox.createMailboxDatabase(DbMailbox.java:347) ~[zimbrastore.jar:?]
... 96 more

 

Can someone help me please?

 

Thank you! 


   
Quote
(@mattia-galassiispiro-tech)
Joined: 12 months ago
Posts: 3
Topic starter  

Hi!

I've got an update: I have the same problem after upgrading to version 23.12.0 on my non-CE Carbonio installation (5 nodes). The installation I refer to in the previous post is a Carbonio-CE single node.


   
ReplyQuote
(@sigtrap)
Joined: 1 year ago
Posts: 38
 

Which guide have you used for upgrading?

From which version did you upgrade?

Any errors following that guide?

//Sigtrap


   
ReplyQuote
(@mattia-galassiispiro-tech)
Joined: 12 months ago
Posts: 3
Topic starter  

Hi!

I've solved the problem (both on the Carbonio CE and Carbonio installations). The issue was generated by 2 packages that conflict during the update phase -> carbon-appserver-db and carbon-common-appserver-db

There are dependencies between the two which cause errors and they don't install during the upgrade to 23.12.0. The unforced upgrade therefore fails. To fix it you need to launch an apt full-upgrade which forces the installation.

You can notice from the fact that some files are missing in the /opt/zextras/db folder including create_database.sql


   
sigtrap and d0s0n reacted
ReplyQuote
(@sigtrap)
Joined: 1 year ago
Posts: 38
 

Nice!

Yes, the guide https://docs.zextras.com/carbonio/html/release/upgrade.html states in step 3:

apt update && apt full-upgrade

   
ReplyQuote