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Error after Carbonio CE 23.12.0 Upgrade

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(@mattia-galassiispiro-tech)
Joined: 4 months ago
Posts: 3
Topic starter  

Hi! I've an issue after updating Carbonio CE to version 23.12.0.

In particular, if I create a new domain or a new mailbox I cannot delete the mailbox and the domain or I cannot view the mailbox. The log of /var/log/carbonio.log shows no errors but I found this in the file /opt/zextras/log/mailbox.log:

mailbox - Error during mailbox creation
com.zimbra.common.service.ServiceException: system failure: unable to read SQL statements from /opt/zextras/mailboxd/../db/create_database.sql
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:303) ~[zimbracommon.jar:?]
at com.zimbra.cs.db.DbMailbox.createMailboxDatabase(DbMailbox.java:355) ~[zimbrastore.jar:?]
at com.zimbra.cs.db.DbMailbox.createMailbox(DbMailbox.java:210) ~[zimbrastore.jar:?]
at com.zimbra.cs.mailbox.MailboxManager.createMailboxInternal(MailboxManager.java:905) ~[zimbrastore.jar:?]
at com.zimbra.cs.mailbox.MailboxManager.createMailbox(MailboxManager.java:878) ~[zimbrastore.jar:?]
at com.zimbra.cs.mailbox.MailboxManager.getMailboxByAccountId(MailboxManager.java:387) ~[zimbrastore.jar:?]
at com.zimbra.cs.mailbox.MailboxManager.getMailboxByAccountId(MailboxManager.java:342) ~[zimbrastore.jar:?]
at com.zimbra.cs.mailbox.MailboxManager.getMailboxByAccountId(MailboxManager.java:297) ~[zimbrastore.jar:?]
at com.zextras.mailbox.acl.AclService.revokeAllMailboxGrantsForAccountId(AclService.java:68) ~[zimbrastore.jar:?]
at com.zextras.mailbox.account.usecase.DeleteUserUseCase.lambda$delete$8e4270b0$1(DeleteUserUseCase.java:54) ~[zimbrastore.jar:?]
at io.vavr.control.Try.mapTry(Try.java:634) ~[vavr-0.10.4.jar:?]
at com.zextras.mailbox.account.usecase.DeleteUserUseCase.delete(DeleteUserUseCase.java:48) ~[zimbrastore.jar:?]
at com.zimbra.cs.service.admin.DeleteAccount.handle(DeleteAccount.java:88) ~[zimbrastore.jar:?]
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:684) ~[zimbrastore.jar:?]
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:508) ~[zimbrastore.jar:?]
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:278) ~[zimbrastore.jar:?]
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:338) ~[zimbrastore.jar:?]
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:239) ~[zimbrastore.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) ~[servlet-api-3.1.jar:3.1.0]
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208) ~[zimbrastore.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) ~[servlet-api-3.1.jar:3.1.0]
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1656) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:292) ~[websocket-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.CsrfFilter.doFilter(CsrfFilter.java:152) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:43) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:48) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter(ETagHeaderFilter.java:36) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:95) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:113) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.ZimbraInvalidLoginFilter.doFilter(ZimbraInvalidLoginFilter.java:119) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:487) ~[jetty-servlets-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:336) ~[jetty-servlets-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:301) ~[jetty-servlets-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:89) ~[guice-servlet-5.0.1.jar:?]
at com.google.inject.servlet.ManagedFilterPipeline.dispatch(ManagedFilterPipeline.java:121) ~[guice-servlet-5.0.1.jar:?]
at com.google.inject.servlet.GuiceFilter.doFilter(GuiceFilter.java:133) ~[guice-servlet-5.0.1.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:552) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:571) ~[jetty-security-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:505) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:191) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:322) ~[jetty-rewrite-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:772) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.DebugHandler.handle(DebugHandler.java:80) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.Server.handle(Server.java:516) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732) [jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479) [jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277) [jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:555) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:410) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:164) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at java.lang.Thread.run(Thread.java:833) [?:?]
Caused by: java.io.FileNotFoundException: /opt/zextras/mailboxd/../db/create_database.sql (No such file or directory)
at java.io.FileInputStream.open0(Native Method) ~[?:?]
at java.io.FileInputStream.open(FileInputStream.java:216) ~[?:?]
at java.io.FileInputStream.<init>(FileInputStream.java:157) ~[?:?]
at com.zimbra.common.util.ByteUtil.getContent(ByteUtil.java:68) ~[zimbracommon.jar:?]
at com.zimbra.cs.db.DbMailbox.createMailboxDatabase(DbMailbox.java:347) ~[zimbrastore.jar:?]
... 96 more

 

Can someone help me please?

 

Thank you! 


   
Quote
(@mattia-galassiispiro-tech)
Joined: 4 months ago
Posts: 3
Topic starter  

Hi!

I've got an update: I have the same problem after upgrading to version 23.12.0 on my non-CE Carbonio installation (5 nodes). The installation I refer to in the previous post is a Carbonio-CE single node.


   
ReplyQuote
(@sigtrap)
Joined: 7 months ago
Posts: 20
 

Which guide have you used for upgrading?

From which version did you upgrade?

Any errors following that guide?

//Sigtrap

This post was modified 4 months ago by sigtrap

   
ReplyQuote
(@mattia-galassiispiro-tech)
Joined: 4 months ago
Posts: 3
Topic starter  

Hi!

I've solved the problem (both on the Carbonio CE and Carbonio installations). The issue was generated by 2 packages that conflict during the update phase -> carbon-appserver-db and carbon-common-appserver-db

There are dependencies between the two which cause errors and they don't install during the upgrade to 23.12.0. The unforced upgrade therefore fails. To fix it you need to launch an apt full-upgrade which forces the installation.

You can notice from the fact that some files are missing in the /opt/zextras/db folder including create_database.sql


   
sigtrap and d0s0n reacted
ReplyQuote
(@sigtrap)
Joined: 7 months ago
Posts: 20
 

Nice!

Yes, the guide https://docs.zextras.com/carbonio/html/release/upgrade.html states in step 3:

apt update && apt full-upgrade

   
ReplyQuote