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Problem SSL Carbonio CE


calogero
(@calogero)
Joined: 5 months ago
Posts: 18
Topic starter  

Hi, I have installed certs SSL Comodo, I followed the guide on the Carbonio documentation...all ok, but have this problem:

if I go to administration login, have https and working fine...I enter as administrator and https working fine. After logout i try https://mailserver.tld/static/login and have https, login with email and password and have always https, if click in one email not have https...how is possible ?

Thank you for suggestions

Cal

 


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Md. Shariful Islam
(@shariful-islam)
Admin
Joined: 3 months ago
Posts: 45
 

@calogero

Could you please elaborate on the issue a little bit?

It will help us to understand the problem clearly.

Regards,


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calogero
(@calogero)
Joined: 5 months ago
Posts: 18
Topic starter  

Hi @shariful-islam sorry for my poor english...

if I log in in admin area have https ( screenshot

If login as client have https: (screenshot

but after login if click in email for read not have ssl ( screenshot)

how is it possible that emails are not protected by ssl ?

thank you

Cal


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Md. Shariful Islam
(@shariful-islam)
Admin
Joined: 3 months ago
Posts: 45
 

@calogero 

Yes, I see your certificate is okay.

Let us check and meanwhile can you check it in all browsers and let us know your feedback.

 

Regards,

 


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calogero
(@calogero)
Joined: 5 months ago
Posts: 18
Topic starter  

Hi @shariful-islam , in all browser have identical problem... chrome, fireworks and edge

Other question not possible view your attachment: You are not permitted view this attachment ....why?

Thank you

Cal


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Md. Shariful Islam
(@shariful-islam)
Admin
Joined: 3 months ago
Posts: 45
 

@calogero 

Thanks for your effort.
Let us check and get back to you.

Regards,


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Matt
 Matt
(@matt)
Joined: 3 years ago
Posts: 39
 

Hello @calogero 

I tried to reproduce it in the latest version of Carbonio (Release 22.5.1 Community Edition.) but I couldn't.
No mixed content or HTTP request has been found.

Please check that you have the latest version too, if the issue still occurs, I suggest tracing the requests with the dev tools of your browser to find the HTTP req and report it here so we can further investigate.

Hope this helps.


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calogero
(@calogero)
Joined: 5 months ago
Posts: 18
Topic starter  

Hi @matt, initially when I installed Carbon CE I also installed Let's Encrypt, I thought the problem stemmed from the let's Encrypt certificate And I purchased an SSL Comodo, but the problem still persists

I have also noticed a great difficulty among my clients in setting up mail on Apple devices, why the certificate is not accepted

I will try to perform more checks but the ones I performed do not detect errors.

Thank you and have a great day 

Cal.


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Matt
 Matt
(@matt)
Joined: 3 years ago
Posts: 39
 

@calogero I'm not sure the issue resides in the certificate itself, but in part of the content that is requested via HTTP instead of HTTPS (mixed content), this is why I suggested analyzing the requests with the browser's dev tools (network tab).

If you want to exclude issues related to the certificate or its configuration, you can use SSL Labs.


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calogero
(@calogero)
Joined: 5 months ago
Posts: 18
Topic starter  

Thank you @matt

Have a nice day and sorry for my poor english 🙂 

Cal


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