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Webclient Interface Issues and Requests

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(@evgeniang)
Joined: 2 years ago
Posts: 10
 

oh, I understand, images are inserted if they are copied from a file, but screenshots from the screen are not inserted


   
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(@evgeniang)
Joined: 2 years ago
Posts: 10
 

Also, pasting an image from the clipboard does not work from the Google Chrome browser version 111.0.5563.65
In the Mozilla 111.0 browser, images are inserted.


   
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(@arman)
Admin
Joined: 4 years ago
Posts: 395
 
Posted by: @evgeniang

@arman 
In the admin panel it says version 23.3.0
In the morning I did an update with a server restart, but the images are not pasted into the email body from the clipboard.

I see. This functionality works only using the preview URL of online images. Would you please do this test (below) and inform us about the result so I can report it to our developers?

Test: I suggest opening an image on your browser to obtain its preview URL (for example:

"https://upload.wikimedia.org/wikipedia/commons/thumb/b/b6/Image_created_with_a_mobile_phone.png/220px-Image_created_with_a_mobile_phone.png")

then using the "Insert/edit image" button on your Carbonio text editor providing the URL to see if it includes the image in your text editor since copying/pasting the image directly into your Carbonio text editor does the exact same thing.

Thank you very much.

 

This post was modified 2 years ago by Arman Khosravi

   
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(@evgeniang)
Joined: 2 years ago
Posts: 10
 

@arman 

Yes, url insertion works, but most users are accustomed to using Ctrl+C, Ctrl+V (or print screen) to insert images into emails.


   
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(@evgeniang)
Joined: 2 years ago
Posts: 10
 

In the Mozilla browser, the link from the clipboard is converted to the form: data:image/png;base64,iVBORw0KGgoAAAANSUhEUgA.........


   
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(@arman)
Admin
Joined: 4 years ago
Posts: 395
 

Thank you very much for the info @evgeniang. I will inform the devs.


   
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