Webclient Interface Issues and Requests

oh, I understand, images are inserted if they are copied from a file, but screenshots from the screen are not inserted

Also, pasting an image from the clipboard does not work from the Google Chrome browser version 111.0.5563.65
In the Mozilla 111.0 browser, images are inserted.

Posted by: @evgeniang

@arman 
In the admin panel it says version 23.3.0
In the morning I did an update with a server restart, but the images are not pasted into the email body from the clipboard.

I see. This functionality works only using the preview URL of online images. Would you please do this test (below) and inform us about the result so I can report it to our developers?

Test: I suggest opening an image on your browser to obtain its preview URL (for example:

"https://upload.wikimedia.org/wikipedia/commons/thumb/b/b6/Image_created_with_a_mobile_phone.png/220px-Image_created_with_a_mobile_phone.png")

then using the "Insert/edit image" button on your Carbonio text editor providing the URL to see if it includes the image in your text editor since copying/pasting the image directly into your Carbonio text editor does the exact same thing.

Thank you very much.

@arman 

Yes, url insertion works, but most users are accustomed to using Ctrl+C, Ctrl+V (or print screen) to insert images into emails.

In the Mozilla browser, the link from the clipboard is converted to the form: data:image/png;base64,iVBORw0KGgoAAAANSUhEUgA.........

Thank you very much for the info @evgeniang. I will inform the devs.