[Sticky] Fresh Installation of Carbonio CE 23.12.0 Workstream Collaboration

@thanhhx 

Hi,

Sorry to hear that.

Please tell us more about your server. Like.

root@mail:~# cat /etc/os-release

and 

root@mail:~# apt update

Finally, if you are using an Officially supported OS for Carbonio CE (Ubuntu 22, Ubuntu 20, and RHEL8) and if you have added the zextras repository to your server, then try the following:

root@mail:~# apt clean all
root@mail:~# apt update

Now, try to install the packages again.

Regards,

Sharif

@blackberry 

Hi,

Currently, CentOS, Rocky Linux, Alma Linux, and Debian are not officially supported operating systems (OS) for Carbonio CE. Installation on Rocky Linux is strongly discouraged due to potential compatibility issues. As mentioned in the official documentation, it's advised to utilize an officially supported OS such as Ubuntu 20.04LTS or RHEL8. Referring to the current official documentation and using the supported OS is recommended to avoid complications during installation.

I don't want to dishearten you more, but in short, over time, we observed that using other OSs creates unprecedented dependency issues and complications. Hence, we recommend sticking to the official guidelines.

I hope you would understand.

Regards,

Sharif

@sharif 

Thank you for your response. I have rerun the commands following your instructions, but the error still occurs. I am using a server running Ubuntu 22.04 LTS. I have completely rebuild the VPS.

root@mail:~# cat /etc/os-release
PRETTY_NAME="Ubuntu 22.04.4 LTS"
NAME="Ubuntu"
VERSION_ID="22.04"
VERSION="22.04.4 LTS (Jammy Jellyfish)"
VERSION_CODENAME=jammy
ID=ubuntu
ID_LIKE=debian
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
UBUNTU_CODENAME=jammy
root@mail:~# apt update
Hit:1 http://archive.ubuntu.com/ubuntu jammy InRelease
Hit:2 http://archive.ubuntu.com/ubuntu jammy-updates InRelease
Hit:3 https://apt.postgresql.org/pub/repos/apt jammy-pgdg InRelease
Hit:4 http://archive.ubuntu.com/ubuntu jammy-backports InRelease
Hit:5 http://archive.ubuntu.com/ubuntu jammy-security InRelease
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
2 packages can be upgraded. Run 'apt list --upgradable' to see them.
root@mail:~# apt clean all
root@mail:~# apt update
Hit:1 http://archive.ubuntu.com/ubuntu jammy InRelease
Hit:2 http://archive.ubuntu.com/ubuntu jammy-updates InRelease
Hit:3 https://apt.postgresql.org/pub/repos/apt jammy-pgdg InRelease
Hit:4 http://archive.ubuntu.com/ubuntu jammy-backports InRelease
Hit:5 http://archive.ubuntu.com/ubuntu jammy-security InRelease
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
2 packages can be upgraded. Run 'apt list --upgradable' to see them.
root@mail:~# apt install service-discover-server \
carbonio-directory-server \
carbonio-files-db carbonio-mailbox-db \
carbonio-docs-connector-db carbonio-tasks-db \
carbonio-proxy carbonio-webui carbonio-files-ui \
carbonio-tasks-ui carbonio-files-public-folder-ui \
carbonio-user-management carbonio-mta \
carbonio-appserver carbonio-storages-ce \
carbonio-files-ce carbonio-preview-ce \
carbonio-docs-connector-ce carbonio-tasks-ce \
carbonio-docs-editor carbonio-prometheus -y
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
E: Unable to locate package service-discover-server
E: Unable to locate package carbonio-directory-server
E: Unable to locate package carbonio-files-db
E: Unable to locate package carbonio-mailbox-db
E: Unable to locate package carbonio-docs-connector-db
E: Unable to locate package carbonio-tasks-db
E: Unable to locate package carbonio-proxy
E: Unable to locate package carbonio-webui
E: Unable to locate package carbonio-files-ui
E: Unable to locate package carbonio-tasks-ui
E: Unable to locate package carbonio-files-public-folder-ui
E: Unable to locate package carbonio-user-management
E: Unable to locate package carbonio-mta
E: Unable to locate package carbonio-appserver
E: Unable to locate package carbonio-storages-ce
E: Unable to locate package carbonio-files-ce
E: Unable to locate package carbonio-preview-ce
E: Unable to locate package carbonio-docs-connector-ce
E: Unable to locate package carbonio-tasks-ce
E: Unable to locate package carbonio-docs-editor
E: Unable to locate package carbonio-prometheus
root@mail:~#

@thanhhx

Hi,

From your log, I don't see any zextras repository configured in your system.

Regards,

Sharif

Posted by: @thanhhx

↑

root@mail:~# apt update
Hit:1 http://archive.ubuntu.com/ubuntu jammy InRelease
Hit:2 http://archive.ubuntu.com/ubuntu jammy-updates InRelease
Hit:3 https://apt.postgresql.org/pub/repos/apt jammy-pgdg InRelease
Hit:4 http://archive.ubuntu.com/ubuntu jammy-backports InRelease
Hit:5 http://archive.ubuntu.com/ubuntu jammy-security InRelease
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
2 packages can be upgraded. Run 'apt list --upgradable' to see them.

@sharif 

Following your instructions, I managed to fix the initial error. However, I'm still encountering issues during the installation process. Here's the error log:

Deploying CA to /opt/zextras/conf/ca ...done.
Creating SSL carbonio-appserver certificate...done.
Creating new carbonio-directory-server SSL certificate...done.
Creating new carbonio-mta SSL certificate...done.
Creating new carbonio-proxy SSL certificate...done.
Installing mailboxd SSL certificates...done.
Installing MTA SSL certificates...done.
Installing LDAP SSL certificate...done.
Installing Proxy SSL certificate...done.
Setting replication password...done.
Setting Postfix password...done.
Setting amavis password...done.
Setting nginx password...done.
Initializing ldap...failed. (28928)

ERROR

Configuration failed

Please address the error and re-run carbonio-bootstrap to
complete the configuration.

Errors have been logged to /tmp/zmsetup.20240505-231228.log

/tmp/zmsetup.20240505-231228.log

Updating local config and LDAP
Sun May 5 23:15:11 2024 done.
Sun May 5 23:15:11 2024 Setting nginx password...
Sun May 5 23:15:11 2024 Running as zextras user: /opt/zextras/bin/zmldappa>
No route to host at /opt/zextras/bin/zmldappasswd line 90, <DATA> line 960.
Updating local config and LDAP
Sun May 5 23:15:17 2024 done.
Sun May 5 23:15:17 2024 checking isEnabled carbonio-directory-server
Sun May 5 23:15:17 2024 carbonio-directory-server is enabled
Sun May 5 23:15:17 2024 Initializing ldap...
Sun May 5 23:15:17 2024 Running as zextras user: /opt/zextras/libexec/zmld>
No route to host at /opt/zextras/libexec/zmldapinit line 128.
Sun May 5 23:16:04 2024 failed. (28928)
Sun May 5 23:16:04 2024

ERROR

Sun May 5 23:16:04 2024

@thanhhx 

Hi,

You can take a look at this article and check if you have missed anything else.

https://community.zextras.com/how-to-deploy-a-collaborative-private-e-mail-server-carbonio-community-edition-for-free-using-ubuntu-22-04lts-carbonio-ce/

Thanks and regards,

Sharif