Unable to send emai...
 
Notifications
Clear all

Unable to send email on Carbonio CE

19 Posts
6 Users
5 Likes
4,259 Views
 Rony
(@rony)
Joined: 3 years ago
Posts: 11
 

Hi,

I have encountered exactly the same issue as above (crackdj), now I am not sure if it is related to my ISP blocking port 25, but normally it should not be the case so when I type this, I get 20025!

zextras@mail:~$ zmprov gcf zimbraSmtpPort
zimbraSmtpPort: 20025

Is that strange or correct?

I have already Zimbra Network Ed. on another server working fine with a different IP address.

I just discovered Carbonio yesterday and installed it, I also went into the same Errors when using the Admin access page with Firefox and Edge, the solution proposed by a user allowed me to login despite that your team could not replicate those errors, I saw that few have had it as well.

I haven't had the time yet to read the whole manual, if you can point me to the link where I can add the chat and the files services, it would be nice, I can't actually tick/untick them in the Admin panel.

Last thing, I could not login with the iOS app and got an error, I tried 2 accounts without success.

Regarding Authorization in settings of the mail account, I tried to add and iOS password thinking I needed it to use the app but there was no place to type this password in the popup window and could only click button Done, after which it says I have successfully created a password which I don't know about.

Thank you very much for your nice work.


   
ReplyQuote
 Rony
(@rony)
Joined: 3 years ago
Posts: 11
 

I forgot to add the link for my screenshots:

https://ibb.co/fQM63gc

Thank you


   
ReplyQuote
 Rony
(@rony)
Joined: 3 years ago
Posts: 11
 

Hi,

I have contacted my ISP support and they confirmed that port 25 is blocked, reason why no emails can be sent or received and services cannot start.

I will need to find a turn around or use another port if possible.

Thank you


   
ReplyQuote
We-Proud
(@we-proud)
Joined: 2 years ago
Posts: 12
Topic starter  

@rony 

Hi, Thanks for sharing, for my case the problem is invalid reverse dns record from ISP so some destination domain was rejected email from my domain. Correcting DNS and Reverse DNS solves the problem.

 


   
ReplyQuote
Page 2 / 2