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Name "undefined" in mail

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(@leonardopc1991)
Joined: 2 years ago
Posts: 1
Topic starter  

Hello, I have this problem to which I make a reply to any email that I receive instead of leaving the name it shows an "undefined" or simply the username and not its full name.

 


   
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(@sharif)
Admin
Joined: 2 years ago
Posts: 448
 
Posted by: @leonardopc1991

Hello, I have this problem to which I make a reply to any email that I receive instead of leaving the name it shows an "undefined" or simply the username and not its full name.

@leonardopc1991

Hi,

Please allow us some time. We will look into this issue and get back to you with our feedback.

Thanks and regards,

Sharif


   
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(@jamesdean)
Joined: 2 years ago
Posts: 1
 

Fix Notice: Undefined Variable by using isset() Function

This notice occurs when you use any variable in your PHP code, which is not set. Solutions: To fix this type of error, you can define the variable as global and use the isset() function to check if the variable is set or not.


   
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(@allen69358)
Joined: 1 year ago
Posts: 1
 

Keep sharing such informative post keep suggesting such post.


   
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(@isobel96586)
Joined: 1 year ago
Posts: 1
 

Had to comment on this and appreciate your share! I am facing the same issue.


   
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(@elias2k1)
Joined: 1 year ago
Posts: 12
 

I have also been facing the same issue in version 23.3.0.


   
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(@sharif)
Admin
Joined: 2 years ago
Posts: 448
 
Posted by: @leonardopc1991

Hello, I have this problem to which I make a reply to any email that I receive instead of leaving the name it shows an "undefined" or simply the username and not its full name.

@leonardopc1991

Hi,
I just talked to one of our DEV team members. They assured us that it is on their task list. We plan to fix this in our upcoming releases. Please stay tuned with us and let us know your feedback after the next upgrade.

Thanks and regards,

Sharif


   
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(@sharif)
Admin
Joined: 2 years ago
Posts: 448
 

@isobel96586 

Hi,
I just talked to one of our DEV team members. They assured us that it is on their task list. We plan to fix this in our upcoming releases. Please stay tuned with us and let us know your feedback after the next upgrade.

Thanks and regards,

Sharif


   
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(@sharif)
Admin
Joined: 2 years ago
Posts: 448
 

@elias2k1 

Hi,
I just talked to one of our DEV team members. They assured us that it is on their task list. We plan to fix this in our upcoming releases. Please stay tuned with us and let us know your feedback after the next upgrade.

Thanks and regards,

Sharif


   
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(@cleverflores)
Joined: 3 years ago
Posts: 15
 

In carbonio 23.6.0 it is not patched yet; I just did send and reply tests; the name is returned with undefined when replying to a message.


   
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(@anahuac)
Joined: 1 year ago
Posts: 310
 

Hello.... any news about this bug?

I just realized it's still happening in Carbonio 23.6.0 on Ubuntu 20.04 fresh install.

 


   
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 MAX
(@max)
Joined: 1 year ago
Posts: 79
 

I confirm this problem on versions: 2.3.0, 2.4.0, 2.5.0, and 2.6.0. This issue only occurs in the Carbonio CE webmail client. Android and ios mail app do not have this problem. When using third-party mail clients - this problem is not present, the username is included in the sent message as well as the address.

This is a very critical issue that makes it difficult for many users to use the Carbonio CE web client.

We hope that the developers will find time to fix it.


   
dominix reacted
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 MAX
(@max)
Joined: 1 year ago
Posts: 79
 

@sharif, after many many updates, this problem still remains and makes users angry. We have been looking forward to its decision for a very long time.


   
dominix reacted
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(@cleverflores)
Joined: 3 years ago
Posts: 15
 

@max This bug is critical for the end user and being such a basic function, I don't understand why it has been unresolved for so long.
I think Zextras should give it resolution priority for the next release.

This post was modified 1 year ago by cleverflores

   
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 MAX
(@max)
Joined: 1 year ago
Posts: 79
 

@cleverflores, Thanks!

wouldn't it be impolite of me to draw your attention to two more critical problems that have been going on for a long time?

1. Mobile APP does not send any mail. (problem with missing sender address). Observed in Android Carbonio Mail versions from 1.2.2 to the current. As a result, the mobile client can only receive mail, but nothing can be sent.

https://community.zextras.com/forum/carbonio-general-thread/carbonio-mail-app-dont-send-mail/

2. MTA settings missing from Carbonio Admin Panel on Carbonio CE 23.4.0, 23.5.0, 23.6.0 (Ubuntu 20.04)

https://community.zextras.com/forum/carbonio-setup/mta-missing-from-carbonio-admin-panel/


   
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