Notifications
Clear all

I cannot search another user while creating chat


funifuni
(@funifuni)
Joined: 7 months ago
Posts: 2
Topic starter  

After upgrading to zextras suite 3.6.0, I cannot search user by filtering list.

For example, when creating chat, input the list and filtering.and cannot list up new user.

But, in admin console, I created a new user, and login as new user. this case does not happen.

New User can listup "already existed user" ,

But "Already existed user" cannot search new user.

 

Please solve this problem.Would you tell me how to fix it.


Quote
linganna.palepu
(@linganna-palepu)
Joined: 3 months ago
Posts: 2
 

Hello @funifuni,

It seems to be related to auto-complete, GAL sync account will permit browsing and paging of the global address list when selecting contacts during message composition and Team messages with the Zimbra web client.

Whenever you create a new account on the Zimbra server, to visualize newly added on the Global address list, you should wait for the galsync pooling interval or must be force galsync with the below command.

`zmgsautil forceSync -a galsync@domain.com -n InternalGAL` ( remember to replace actual galsync account)

Then try to type the newly added email address, which shows on a search.

 

For more information refer to the Galsync Guide

 

 

This post was modified 1 week ago 2 times by linganna.palepu

ReplyQuote
funifuni
(@funifuni)
Joined: 7 months ago
Posts: 2
Topic starter  

In admin console, I defined virtual host name option---mail.mydomain.ltd.→add

After that, already existed user succeeded in searching another user as well as new user could.

I apologize to you for a fuss over.


ReplyQuote