Notifications
Clear all

Installation Halted!! Unable to determine the minimum required ZAL version


lijulalu1
(@lijulalu1)
New Member
Joined: 3 weeks ago
Posts: 1
Topic starter  

Dear Zextras Support,

We have been using Zextras Software suite since 21 April 2015 ,500 numbers of perpetual license. Now we want top shift that license to a new Zimbra 8.8.15_GA_4018.FOSS email server from our old server 8.8.11_GA_3772 FOSS.The version we are suing in Zimbra 8.8.15_GA_4018.FOSS is 2.12.2.
 
Now I dowloaded the zextras using link wget http://download.zextras.com/zextras_suite-latest.tgz and when I try to install it its throwing an error as follows.
 

root@email:/home/mailadmin/zextras_suite# ./install.sh all

-------------------------------------------------------------------------------

Checking for existing installations ...

FOUND Zimbra 8.8.15 FOSS P22

Error: Could not find or load main class com.zextras.ZxSuite
Caused by: java.lang.ClassNotFoundException: com.zextras.ZxSuite

Unable to determine the minimum required ZAL version

Exiting ...

 
Hence please help me to install the zextras in my new server

Quote
Stefania
(@stefania)
Member Admin
Joined: 6 months ago
Posts: 12
 

Hello @lijulalu1, this is a forum for exchanging information and experiencing with peers. If you're a customer you have full access to Zextras Support, so I suggest opening a ticket here: https://support.zextras.com/hc/en-us

Thanks!


ReplyQuote
Fabio Knoll
(@fabio)
New Member
Joined: 5 months ago
Posts: 2
 

Hello @lijulalu1 , thank you for contacting us.

This error generally arise when there is connectivity issues on your server, that could be caused by network and/or firewall rules for example.

As @stefania kindly suggested, please open a ticket through https://support.zextras.com/hc/en-us so we can look into this issue in detail.

Looking forward to assist.


ReplyQuote
Share: