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Deathly Silence!

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(@phoenix)
Joined: 9 years ago
Posts: 98
Topic starter  

I thought I'd stumbled onto the Zimbra forums here, the silence on these forums is just as bad as Zimbra!

I'm sure this is a difficult time with the recent screw-up and the 'failed' patch release of ZCS but.... it would help if there were some updates and answers to questions on these forums. I've asked these questions before and they go unanswered.

I think that Zextras has done a great job of providing a build of Zimbra for the Open Source version and I, for one, appreciate that.

Unfortunately because of the recent problems I'm now left with a 'dead' mail server - it is receiving email but for various reasons I can't access it and it's extremely frustrating. I've tried installing a 'clean' server from the Zextras build (supposedly P25) but I end-up with a Frankenstein system that actually is Patch 14 and I'm not able to do anything with that. I can't upgrade it 'manually' (nor my 'main' server) and I also can't access the Admin paned etc. etc. etc.

Could someone from Zextras please give us some update on what's happening with the current version of ZCS 9 - even if it's just 'we're working on it' would help

Sorry if this seems like a rant but this situation, as I've mentioned, is extremely frustrating and any help or update would be appreciated.


   
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(@zextras-community-team)
Joined: 3 years ago
Posts: 30
 

Hi @phoenix,

we understand the frustration. Yes, the team is currently working on it in these weeks and we will keep you posted in the forum as soon as it is done. Thanks for your collaboration! 🙂


   
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(@phoenix)
Joined: 9 years ago
Posts: 98
Topic starter  

@zextras-community-team 

Thanks for the update. 👍  I look forward to the final result and many thanks for all the work you all do.


   
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(@zextras-community-team)
Joined: 3 years ago
Posts: 30
 

@phoenix You can also trust this thread for the news:) https://community.zextras.com/forum/postid/3234/

Cheers


   
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mgarbo
(@mgarbo)
Joined: 9 years ago
Posts: 61
 
Posted by: @phoenix

I thought I'd stumbled onto the Zimbra forums here, the silence on these forums is just as bad as Zimbra!

I'm sure this is a difficult time with the recent screw-up and the 'failed' patch release of ZCS but.... it would help if there were some updates and answers to questions on these forums. I've asked these questions before and they go unanswered.

I think that Zextras has done a great job of providing a build of Zimbra for the Open Source version and I, for one, appreciate that.

Unfortunately because of the recent problems I'm now left with a 'dead' mail server - it is receiving email but for various reasons I can't access it and it's extremely frustrating. I've tried installing a 'clean' server from the Zextras build (supposedly P25) but I end-up with a Frankenstein system that actually is Patch 14 and I'm not able to do anything with that. I can't upgrade it 'manually' (nor my 'main' server) and I also can't access the Admin paned etc. etc. etc.

Could someone from Zextras please give us some update on what's happening with the current version of ZCS 9 - even if it's just 'we're working on it' would help

Sorry if this seems like a rant but this situation, as I've mentioned, is extremely frustrating and any help or update would be appreciated.

Hi @phoenix,

I wrote this post for you https://community.zextras.com/forum/postid/3304/ to explain what is/was the problem.

About your sever patch level information is something that zimbra 9 build by zextras can't change, it was changed by zimbra-patch meta package provided by zimbra repo.

Zimbra update this meta package up to P14.

If you installed all the patch after P14 by using zimbra 9 build by zextras you need to check the last build version date with :

zmcontrol -v

Usually you can find something like "Release 9.0.0.ZEXTRAS.YYYYMMDD.UBUNTU[16|18|20].64"


   
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