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Error at enabling IMAP or POP options for default COS / Home - Configure - Class of service - default - Preferences - POP/IMAP Options


mgarservers
(@mgarservers)
Joined: 8 years ago
Posts: 2
Topic starter  

Hello,

I have the following zimbra server:

zmcontrol -v

Release 9.0.0.ZEXTRAS.202007114.UBUNTU18.64 UBUNTU18_64 FOSS edition, Patch 9.0.0_P14.

When I try to enable IMAP and/or POP options through admin GUI for default COS

Home - Configure - Class of service - default - Preferences  - POP/IMAP Options

I receive the following error;

Critical
Server error encountered

ERROR: account.INVALID_ATTR_NAME (invalid attr name: invalid attr name - unable to modify attributes: ldap host=mail.myzimbradomain.com zimbraPrefImapEnabled: attribute type undefined)

Below, command performed as zimbra user:

zimbra@mail:~$ zmprov mc default zimbraPrefImapEnabled TRUE
ERROR: account.INVALID_ATTR_NAME (invalid attr name: invalid attr name - unable to modify attributes: ldap host=mail.myzimbradomain.com zimbraPrefImapEnabled: attribute type undefined)

 

Any feedback regarding this issue will be appreciated.

Martin


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Md. Shariful Islam
(@shariful-islam)
Admin
Joined: 4 months ago
Posts: 65
 

@mgarservers

Hi,

First of all, IMAP & POP access options should be enabled by default. But still if you try to enable/disable it, it should not produce any error.

We have forwarded this issue to our team. As soon as we get any update from them, we will get back to you.

Meanwhile, your version seems be an older one and lot has changed after this version, did you consider upgrading the version to the latest one?
Also. please make sure you have enough backups/snapshots and rollback plan before conducting any upgradation task.

Thank you for being with us.

Regards,


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