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Upgrade to 9.0.0P20 fails

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john_doe
(@john_doe)
Joined: 8 months ago
Posts: 15
 

Okay after restoring the previous backup version the error message remains the same.

Any idea why it does not start?


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dani
 dani
(@dani)
Joined: 8 months ago
Posts: 12
Topic starter  

@arman The upgrade seems to go fine this time. But mailboxd doesn't start after that. It fails with

2021-11-11 2014,422 INFO [main] [] misc - DoSFilter: Configured whitelist IPs = 10.99.3.18,127.0.0.1,1
2021-11-11 2014,465 INFO [main] [] misc - DoSFilter: Configured whitelist IPs = 10.99.3.18,127.0.0.1,1
2021-11-11 2014,486 INFO [main] [] misc - ZimbraInvalidLoginFilter initialized
2021-11-11 2014,500 INFO [main] [] misc - Initialized with /service:max=80%, /zimbra:max=15%, /zimbraAdmin:max=5%
2021-11-11 2014,500 INFO [main] [] misc - Thread pool was configured to max=250
2021-11-11 2014,538 INFO [main] [] misc - CSRF filter was initialized: CSRFAllowedRefHost: []
2021-11-11 2014,678 INFO [main] [] soap - Servlet SoapServlet starting up
2021-11-11 2014,705 INFO [main] [] soap - Adding service AccountService to SoapServlet
2021-11-11 2014,795 INFO [main] [] soap - Adding service MailService to SoapServlet
2021-11-11 2014,928 INFO [main] [] misc - version=9.0.0_ZEXTRAS_20211110 release=20211111155921 builddate=20211111-1604 buildhost=b101a5f234b7
2021-11-11 2014,928 INFO [main] [] misc - LANG environment is set to: C
2021-11-11 2014,928 INFO [main] [] misc - System property java.home=/opt/zimbra/common/lib/jvm/openjdk-13.0.1-zimbra
2021-11-11 2014,928 INFO [main] [] misc - System property java.runtime.version=13.0.1+9
2021-11-11 2014,929 INFO [main] [] misc - System property java.version=13.0.1
2021-11-11 2014,929 INFO [main] [] misc - System property java.vm.info=mixed mode, sharing
2021-11-11 2014,929 INFO [main] [] misc - System property java.vm.name=OpenJDK 64-Bit Server VM
2021-11-11 2014,929 INFO [main] [] misc - System property java.vm.version=13.0.1+9
2021-11-11 2014,929 INFO [main] [] misc - System property os.arch=amd64
2021-11-11 2014,929 INFO [main] [] misc - System property os.name=Linux
2021-11-11 2014,929 INFO [main] [] misc - System property os.version=4.18.0-305.25.1.el8_4.x86_64
2021-11-11 2014,929 INFO [main] [] misc - System property sun.arch.data.model=64
2021-11-11 2014,929 INFO [main] [] misc - System property sun.cpu.endian=little
2021-11-11 2014,929 INFO [main] [] misc - System property sun.cpu.isalist=null
2021-11-11 2014,929 INFO [main] [] misc - System property sun.os.patch.level=null
2021-11-11 2014,947 INFO [main] [] system - Setting mysql connector property: maxActive=100
2021-11-11 2014,949 INFO [main] [] system - Setting mysql connector property: maxActive=100
2021-11-11 2015,058 ERROR [main] [] Versions - DB Version Mismatch: ours=111 from DB=112
2021-11-11 2015,068 FATAL [main] [] system - Data version mismatch. Reinitialize or upgrade the backend data store.


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john_doe
(@john_doe)
Joined: 8 months ago
Posts: 15
 

@dani Thanks - so it seems I am not the only one having those issues.

@arman If I can somehow help you please let me know.


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Arman Khosravi
(@arman)
Admin
Joined: 1 year ago
Posts: 181
 
Posted by: @dani

@arman The upgrade seems to go fine this time. But mailboxd doesn't start after that. It fails with

2021-11-11 2014,422 INFO [main] [] misc - DoSFilter: Configured whitelist IPs = 10.99.3.18,127.0.0.1,1
2021-11-11 2014,465 INFO [main] [] misc - DoSFilter: Configured whitelist IPs = 10.99.3.18,127.0.0.1,1
2021-11-11 2014,486 INFO [main] [] misc - ZimbraInvalidLoginFilter initialized
2021-11-11 2014,500 INFO [main] [] misc - Initialized with /service:max=80%, /zimbra:max=15%, /zimbraAdmin:max=5%
2021-11-11 2014,500 INFO [main] [] misc - Thread pool was configured to max=250
2021-11-11 2014,538 INFO [main] [] misc - CSRF filter was initialized: CSRFAllowedRefHost: []
2021-11-11 2014,678 INFO [main] [] soap - Servlet SoapServlet starting up
2021-11-11 2014,705 INFO [main] [] soap - Adding service AccountService to SoapServlet
2021-11-11 2014,795 INFO [main] [] soap - Adding service MailService to SoapServlet
2021-11-11 2014,928 INFO [main] [] misc - version=9.0.0_ZEXTRAS_20211110 release=20211111155921 builddate=20211111-1604 buildhost=b101a5f234b7
2021-11-11 2014,928 INFO [main] [] misc - LANG environment is set to: C
2021-11-11 2014,928 INFO [main] [] misc - System property java.home=/opt/zimbra/common/lib/jvm/openjdk-13.0.1-zimbra
2021-11-11 2014,928 INFO [main] [] misc - System property java.runtime.version=13.0.1+9
2021-11-11 2014,929 INFO [main] [] misc - System property java.version=13.0.1
2021-11-11 2014,929 INFO [main] [] misc - System property java.vm.info=mixed mode, sharing
2021-11-11 2014,929 INFO [main] [] misc - System property java.vm.name=OpenJDK 64-Bit Server VM
2021-11-11 2014,929 INFO [main] [] misc - System property java.vm.version=13.0.1+9
2021-11-11 2014,929 INFO [main] [] misc - System property os.arch=amd64
2021-11-11 2014,929 INFO [main] [] misc - System property os.name=Linux
2021-11-11 2014,929 INFO [main] [] misc - System property os.version=4.18.0-305.25.1.el8_4.x86_64
2021-11-11 2014,929 INFO [main] [] misc - System property sun.arch.data.model=64
2021-11-11 2014,929 INFO [main] [] misc - System property sun.cpu.endian=little
2021-11-11 2014,929 INFO [main] [] misc - System property sun.cpu.isalist=null
2021-11-11 2014,929 INFO [main] [] misc - System property sun.os.patch.level=null
2021-11-11 2014,947 INFO [main] [] system - Setting mysql connector property: maxActive=100
2021-11-11 2014,949 INFO [main] [] system - Setting mysql connector property: maxActive=100
2021-11-11 2015,058 ERROR [main] [] Versions - DB Version Mismatch: ours=111 from DB=112
2021-11-11 2015,068 FATAL [main] [] system - Data version mismatch. Reinitialize or upgrade the backend data store.

Hi Daniel,

Thanks for sharing the issue. We will certainly investigate the problem.


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Arman Khosravi
(@arman)
Admin
Joined: 1 year ago
Posts: 181
 
Posted by: @john_doe

@dani Thanks - so it seems I am not the only one having those issues.

@arman If I can somehow help you please let me know.

Hi,

Yes, of course, and thanks a lot.


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Arman Khosravi
(@arman)
Admin
Joined: 1 year ago
Posts: 181
 

@john_doe Thank you very much for sharing. We are also investigating the problem. 


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Arman Khosravi
(@arman)
Admin
Joined: 1 year ago
Posts: 181
 

Hello everyone,

The Zimbra 9 build package is fixed and uploaded for you to download and upgrade.

You can find the installation package and all the necessary information on the download page:

https://www.zextras.com/zextras-build-based-on-zimbra-official-repository/

Thank you all and have a nice day.


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john_doe
(@john_doe)
Joined: 8 months ago
Posts: 15
 

Hello @arman,

I can confirm that installation worked for me and Zimbra is now up and running as expected.

 

Thanks to you and the team!


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Arman Khosravi
(@arman)
Admin
Joined: 1 year ago
Posts: 181
 
Posted by: @john_doe

Hello @arman,

I can confirm that installation worked for me and Zimbra is now up and running as expected.

 

Thanks to you and the team!

I'm happy to hear that and thank you very much for the sharing it with us.


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phoenix
(@phoenix)
Joined: 8 years ago
Posts: 26
 

I'll add a 'me too', all installed and working correctly, many thanks to everyone involved.

 

Now the complaint - where's the release of Carbonio!! only joking, I'm looking ford to trying that. 🙂


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john_doe
(@john_doe)
Joined: 8 months ago
Posts: 15
 

@arman - is there any possiblity toget inform when a new version is releaded by you?


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Arman Khosravi
(@arman)
Admin
Joined: 1 year ago
Posts: 181
 
Posted by: @john_doe

@arman - is there any possiblity toget inform when a new version is releaded by you?

Unfortunately not at the moment but it might be a possibility in the future.


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dominix
(@dominix)
Joined: 9 years ago
Posts: 22
 
Posted by: @john_doe

@arman - is there any possiblity toget inform when a new version is releaded by you?

go to https://www.zextras.com/thankyou-zextras-build-zimbra/

and watch the version/date using an extension like distill for exemple.

.... 

you're welcome.


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john_doe
(@john_doe)
Joined: 8 months ago
Posts: 15
 

@dominix that's the solution I was looking for - thanks!


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dani
 dani
(@dani)
Joined: 8 months ago
Posts: 12
Topic starter  

I can also confirm this new p20 build is working for me (running on AlmaLinux 8.5). Thanks Zextras !


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