Support GreenPositive
@support-greenpositive
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Joined: 01/02/2026 13:48
Last seen: 04/16/2026 20:40
Topics: 1 / Replies: 23
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RE: connecting with imap with my iphone takes forever after Upgrade to 26.3.0

Hello,Thanks for the clarification.We can confirm on our side that after running apt update / apt upgrade, the issue is resolved for iOS IMAP clients....

4 months ago
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RE: connecting with imap with my iphone takes forever after Upgrade to 26.3.0

Hello,We can confirm the same behavior on our side.After running apt update / apt upgrade, several Carbonio packages were updated, including carbonio-...

4 months ago
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RE: connecting with imap with my iphone takes forever after Upgrade to 26.3.0

Hello,We tested the latest updates on our side.For our iPhone client, there is a clear functional improvement:- the mailbox downloaded again correctly...

5 months ago
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RE: connecting with imap with my iphone takes forever after Upgrade to 26.3.0

Hello,Thanks for the mention.Just to confirm from our side: the issue is still ongoing and not fully resolved.Even after recent updates:- iPhone / App...

5 months ago
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RE: connecting with imap with my iphone takes forever after Upgrade to 26.3.0

Hello,We would also appreciate an update on the current status.The issue is still ongoing on our side and continues to impact iPhone users in producti...

5 months ago
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RE: connecting with imap with my iphone takes forever after Upgrade to 26.3.0

Hello,Thanks for the mention.Just to share our current status and findings:- Issue still present after upgrade to 26.3.0- iPhone / Apple Mail connects...

5 months ago
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RE: connecting with imap with my iphone takes forever after Upgrade to 26.3.0

Hello,Thank you for sharing.We are in a similar situation on our side. We have not upgraded our production environments yet specifically because of th...

5 months ago
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RE: connecting with imap with my iphone takes forever after Upgrade to 26.3.0

Hello,Same situation on our side.This issue is quite impacting in daily use, especially for users relying on iPhone, and using the web interface as a ...

5 months ago
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RE: Carbonio 26 – Apple Mail iPhone IMAP connects but shows empty mailbox after upgrade from 25 to 26

Hello,Thank you for this additional information.This is very important, as it confirms that the issue is not isolated to a single mailbox but affects ...

5 months ago
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RE: Carbonio 26 – Apple Mail iPhone IMAP connects but shows empty mailbox after upgrade from 25 to 26

Hello,Thank you for the confirmation.This is very important feedback, because it shows that the recent updates do not fully resolve the issue.From wha...

5 months ago
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RE: Carbonio 26 – Apple Mail iPhone IMAP connects but shows empty mailbox after upgrade from 25 to 26

Hello,Thank you for your detailed feedback.From what we observe on our side, the situation seems similar:- after update, IMAP access may appear to wor...

5 months ago
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RE: Carbonio 26 – Apple Mail iPhone IMAP connects but shows empty mailbox after upgrade from 25 to 26

Hello,Thank you for the feedback.This is useful information, because it suggests that the patch may have fixed the main Apple Mail / iPhone IMAP issue...

5 months ago
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RE: Carbonio 26 – Apple Mail iPhone IMAP connects but shows empty mailbox after upgrade from 25 to 26

Hello,Thanks for your feedback, that’s very interesting.Could you please confirm which exact version you are running now after the additional updates?...

5 months ago
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RE: connecting with imap with my iphone takes forever after Upgrade to 26.3.0

Hello,Same situation on our side.This issue is still impacting all iPhone users and is causing significant disruption in production.We understand that...

5 months ago
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RE: connecting with imap with my iphone takes forever after Upgrade to 26.3.0

Hello,Thanks for sharing this workaround.We tested it on our side and it can indeed trigger a temporary refresh on iPhone, but it is not reliable for ...

5 months ago
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