[Sticky] Carbonio Community Edition - New Release

I had to delete all cookies to get web login to work again.

But I have another issue since upgrade: https://community.zextras.com/forum/carbonio-setup/rabbitmq-server-crypto-issue-after-upgrade-to-24-7/#post-8342

Hello,

Could you give an advice on my locking problem ?

Regards

JP P

Hello,

Nothing works and I get many "strange" messages in the logs, by example "denied" messages in syslog :

Jul 24 16:01:27 mail service-discoverd[2395]: 2024-07-24T16:01:27.764+0200 [ERROR] agent.http: Request error: method=GET url=/v1/agent/self from=127.0.0.1:37946 error="Permission denied"
Jul 24 16:01:27 mail prometheus[641]: ts=2024-07-24T14:01:27.765Z caller=consul.go:285 level=error component="discovery manager scrape" discovery=consul config=advanced-powerstore msg="Error retrieving datacenter name" err="Unexpected response code: 403 (Permission denied)"

Regards

JP P

Hi together, have tried to install this release on a fresh 22.04 and was looking around... looks great but if i enter "chats" it loads forever and displays a message that there are "problems"...

Looking at the services i can see this:

carbonio-message-broker.service loaded activating auto-restart

and

carbonio-message-dispatcher.service loaded activating auto-restart

and

carbonio-ws-collaboration.service loaded activating auto-restart

all other units are running... any idea what to do / how to debug?

Many thanks

Hi Arman,

thanks for the update! However, the update instructions currently available are still for version 24.7.0, so nothing special for 24.7.1 there?

Thanks, zottel

The update instructions were updated now. (I don't think anything has changed, but that wasn't clear to me from the post above).

Thanks, zottel

Greetings,

I just finished an upgrade from CE 24.5 to 24.7.1 on RHEL 8. The upgrade work fine, although I had to run /opt/zextras/libexec/zmfixperms to fix:

postsuper: fatal: scan_dir_push: open directory defer: Permission denied
postfix/postlog: fatal: Postfix integrity check failed!
postfix failed to start

While Carbonio itself appears to be working well, the Admin Panel is no longer usable as it does not display any contents. The left panel can still be expanded but is empty, and the Create button at the top doesn't do anything.

nginx.log shows:

2024/08/03 18:04:39 [error] 2216#2216: *1231 open() "/opt/zextras/admin/login/i18n/en.json" failed (2: No such file or directory), client: 192.168.1.33, server: , request: "GET /static/login/i18n/en.json HTTP/1.1", host: "server.my.domain:6071", referrer: "https://server.my.domain:6071/static/login/"
2024/08/03 18:04:48 [error] 2222#2222: *1256 open() "/opt/zextras/admin/iris/carbonio-admin-console-ui/ac0df3d07dc17986490634e7c6503f1f937983c3/app.3be886e9f7ca58a4ddd3.js" failed (2: No such file or directory), client: 192.168.1.33, server: , request: "GET /static/iris/carbonio-admin-console-ui/ac0df3d07dc17986490634e7c6503f1f937983c3/app.3be886e9f7ca58a4ddd3.js HTTP/1.1", host: "server.my.domain:6071", referrer: "https://server.my.domain:6071/carbonioAdmin"

The files are actually missing:

[root@mail log]# ls -l /opt/zextras/admin/login/i18n/
total 0
[root@mail log]# ls -l /opt/zextras/admin/iris/carbonio-admin-console-ui/ac0df3d07dc17986490634e7c6503f1f937983c3/
total 4
drwxr-xr-x 2 root root 4096 Aug 3 16:48 i18n
[root@mail log]#

Suggestions on how to fix this?

Thanks in advance,

- Richard.

Hello,

After installing the last release (24.7.1 after 24.7.0) I get always problems, even after zmfixperm :

Can't connect to admin panel : the connection box appear but stop after 20 seconds with no login

Many error messages :

Maibbox.log :

----------------------------------------------------------------------------------------------------------------

2024-08-04 00:00:08,763 WARN [main] [] misc - Could not establish a connection to the database. Retrying in 5 seconds.
com.zimbra.common.service.ServiceException: system failure: getting database connection
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:303) ~[zimbracommon.jar:?]
at com.zimbra.cs.db.DbPool.getConnection(DbPool.java:346) ~[zimbrastore.jar:?]
at com.zimbra.cs.db.DbPool.getConnection(DbPool.java:297) ~[zimbrastore.jar:?]
at com.zimbra.cs.db.DbPool.waitForDatabase(DbPool.java:225) ~[zimbrastore.jar:?]
at com.zimbra.cs.db.DbPool.startup(DbPool.java:216) ~[zimbrastore.jar:?]
at com.zimbra.cs.util.Zimbra.startup(Zimbra.java:215) ~[zimbrastore.jar:?]
at com.zimbra.cs.util.Zimbra.startup(Zimbra.java:175) ~[zimbrastore.jar:?]
at com.zimbra.soap.SoapServlet.init(SoapServlet.java:128) ~[zimbrastore.jar:?]
at javax.servlet.GenericServlet.init(GenericServlet.java:244) ~[servlet-api-3.1.jar:3.1.0]
at org.eclipse.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:632) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHolder.initialize(ServletHolder.java:415) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler.lambda$initialize$0(ServletHandler.java:750) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]at java.util.stream.SortedOps$SizedRefSortingSink.end(SortedOps.java:357) ~[?:?]

-----------------------------------------------------------------------------------------------------------------------

nginx.log :

-----------------------------------------------------------------------------------------------------------------------

2024/08/04 00:01:17 [info] 3590#3590: *77030 client closed connection while SSL handshaking, client: 127.0.0.1, server: 0.0.0.0:443
2024/08/04 00:01:22 [info] 3590#3590: *77032 client closed connection while SSL handshaking, client: 127.0.0.1, server: 0.0.0.0:443
2024/08/04 00:01:27 [info] 3590#3590: *77034 client closed connection while SSL handshaking, client: 127.0.0.1, server: 0.0.0.0:443
2024/08/04 00:01:32 [info] 3590#3590: *77036 client closed connection while SSL handshaking, client: 127.0.0.1, server: 0.0.0.0:443
2024/08/04 00:01:37 [info] 3590#3590: *77038 client closed connection while SSL handshaking, client: 127.0.0.1, server: 0.0.0.0:443

-------------------------------------------------------------------------------------------------------------------------

In short, Can't use the mail system.

Regards

JP P

Hi,

I recently updated to the new version and I have encountered the following problem: the filter for "unread" is not being applied on the fly, that is, when I press on the "Unread" filter nothing happens, I have to refresh the page for it to be applied; if I move between folders to do the same with other folders it is also not applied, so I have to keep pressing F5 for it to take effect.
Additionally, in the administration panel it shows me as version 24.7.0 despite having followed the steps to update to version 24.7.1 that they published.

Posted by: @rgering

↑

While Carbonio itself appears to be working well, the Admin Panel is no longer usable as it does not display any contents. The left panel can still be expanded but is empty, and the Create button at the top doesn't do anything.

nginx.log shows:

2024/08/03 18:04:39 [error] 2216#2216: *1231 open() "/opt/zextras/admin/login/i18n/en.json" failed (2: No such file or directory), client: 192.168.1.33, server: , request: "GET /static/login/i18n/en.json HTTP/1.1", host: "server.my.domain:6071", referrer: "https://server.my.domain:6071/static/login/"
2024/08/03 18:04:48 [error] 2222#2222: *1256 open() "/opt/zextras/admin/iris/carbonio-admin-console-ui/ac0df3d07dc17986490634e7c6503f1f937983c3/app.3be886e9f7ca58a4ddd3.js" failed (2: No such file or directory), client: 192.168.1.33, server: , request: "GET /static/iris/carbonio-admin-console-ui/ac0df3d07dc17986490634e7c6503f1f937983c3/app.3be886e9f7ca58a4ddd3.js HTTP/1.1", host: "server.my.domain:6071", referrer: "https://server.my.domain:6071/carbonioAdmin"

For someone else experiencing this: the problem was caused by invalid entries in /opt/zextras/admin/iris/components.json.

The file has two entries for both carbonio-admin-console-ui (0.9.51 and 0.9.49) and carbonio-admin-ui (0.9.30 and 0.9.28). Even though the entries have version numbers, CE uses the last entries in the file which are the older versions.

Swapping the order of the entries fixed the issue. Removing the older entries likely also works, but I haven't tried that yet.

@arman - it might be worth having the developers investigate how this can happen, as the admin experience is quite unpleasant.

@rgering Certainly, we will make sure to bring it to their attention.

@rgering 

Hello Richard,

Could you please provide us with more information, including:

1. What OS you are using?
2. What steps you have completed?

Thank you.

@arman

Hello Arman,

Thanks for getting back to me. Concerning:

Posted by: @arman

↑

1. What OS you are using?
2. What steps you have completed?

1. I am using RHEL 8.

2. Steps used to upgrade from Carbonio CE 24.5 were:

dnf update
pending-setups -a
/opt/zextras/libexec/zmfixperms

The last command was executed after the mta service failed to start after the upgrade, reporting a postfix permissions problem.

The pre-upgrade backup copy of components.json also contains 2 versions of each component (carbonio-admin-console-ui 0.9.44 + 0.9.49 and carbonio-admin-ui 0.9.26 + 0.9.28), but in that file the latest revisions were last.

I have the command output of the update and pending-setups commands. Although there's nothing seemingly exciting in there, I'd be happy to provide that if you are interested. If so, please DM me with instructions how to send it along.

Kind regards,

- Richard.

I am doing a clean installation on Ubuntu 22.04, and these services do not start.

	directory-server        Running
	mailbox                 Running
	memcached               Stopped
		memcached is not running.
	mta                     Stopped
		zmsaslauthdctl is not running
	proxy                   Running
	service webapp          Running
	service-discover        Running
	stats                   Running
	config service          Running

zextras@mail:~$ zmsaslauthdctl restart 

Aug 13 16:08:49 mail saslauthd[1107159]:                 : could not lock pid file /run/carbonio/saslauthd.pid: Resource temporarily unavailable
Aug 13 16:08:49 mail saslauthd[1107158]:                 : Cannot start saslauthd
Aug 13 16:08:49 mail saslauthd[1107158]:                 : Another instance of saslauthd is currently running

version of Carbonio

Carbonio Release 24.7.1