Mailbox service is ...
 
Notifications
Clear all

Mailbox service is not starting after OS update this morning

38 Posts
22 Users
14 Likes
10.5 K Views
(@eduardokst)
Joined: 2 years ago
Posts: 1
 

Some news regarding this issue? Clean install on centos7 and ubuntu 20 doesn't work.


   
ReplyQuote
(@tom11011)
Joined: 2 years ago
Posts: 13
 
Posted by: @jasgg_it

I'm too tired for doing this ...

This is a solution on Zimbra Forum post above ...

Can someone give us a way of doing this on Ubuntu 18.04 ??

THIS STEPS ARE FOR CENTOS 7!

Remove:
zimbra-core-components.x86_64 0:3.0.12-1zimbra8.8b1.el7
zimbra-jetty-distribution.x86_64 0:9.4.46.v20220331-2.r7
zimbra-ldap-components.x86_64 0:2.0.6-1zimbra8.8b1.el7
zimbra-openjdk.x86_64 0:17.0.2-1zimbra8.8b1.el7

Install:
zimbra-core-components.x86_64 0:3.0.11-1zimbra8.8b1.el7
zimbra-jetty-distribution.x86_64 0:9.4.18.v20190429-2.r7
zimbra-ldap-components.x86_64 0:2.0.5-1zimbra8.8b1.el7
zimbra-openjdk.x86_64 0:13.0.1-1zimbra8.8b1.el7

 

If I try to remove one it gives a lot of dependencies also to be removed, and maybe someone more 'fresh mind' can solve this for us, also we need to be able to fetch the packages from some old repo, since the ones are the referenced as to be removed.

Trying to remove openjdk::

root@mail:~# apt-get remove zimbra-openjdk
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
libasound2 libasound2-data libsensors4 libxi6 libxtst6 pax sysstat x11-common zimbra-amavis-logwatch zimbra-bdb-lib zimbra-curl zimbra-curl-lib zimbra-cyrus-sasl zimbra-freetype-lib
zimbra-ldap-base zimbra-libart-lib zimbra-libltdl-lib zimbra-libpng-lib zimbra-libsodium-lib zimbra-lmdb zimbra-openldap-client zimbra-openldap-server zimbra-openssl
zimbra-os-requirements zimbra-osl zimbra-perl zimbra-perl-archive-zip zimbra-perl-berkeleydb zimbra-perl-bit-vector zimbra-perl-canary-stability zimbra-perl-carp-clan
zimbra-perl-class-inspector zimbra-perl-convert-asn1 zimbra-perl-convert-binhex zimbra-perl-convert-tnef zimbra-perl-convert-uulib zimbra-perl-crypt-openssl-random
zimbra-perl-crypt-saltedhash zimbra-perl-data-uuid zimbra-perl-date-calc zimbra-perl-date-manip zimbra-perl-db-file zimbra-perl-dbd-mysql zimbra-perl-email-date-format
zimbra-perl-encode-locale zimbra-perl-file-grep zimbra-perl-file-libmagic zimbra-perl-file-listing zimbra-perl-file-tail zimbra-perl-filesys-df zimbra-perl-geography-countries
zimbra-perl-http-cookies zimbra-perl-http-daemon zimbra-perl-http-date zimbra-perl-http-message zimbra-perl-http-negotiate zimbra-perl-innotop zimbra-perl-io-html
zimbra-perl-io-sessiondata zimbra-perl-io-socket-ip zimbra-perl-io-socket-ssl zimbra-perl-io-stringy zimbra-perl-ip-country zimbra-perl-json-pp zimbra-perl-libwww
zimbra-perl-lwp-mediatypes zimbra-perl-lwp-protocol-https zimbra-perl-math-bigint zimbra-perl-mime-lite zimbra-perl-mime-tools zimbra-perl-mime-types zimbra-perl-mozilla-ca
zimbra-perl-net-http zimbra-perl-net-ldap zimbra-perl-net-ldapapi zimbra-perl-net-libidn zimbra-perl-net-ssleay zimbra-perl-parent zimbra-perl-proc-processtable zimbra-perl-soap-lite
zimbra-perl-socket-linux zimbra-perl-swatchdog zimbra-perl-task-weaken zimbra-perl-term-readkey zimbra-perl-unix-getrusage zimbra-perl-unix-syslog zimbra-perl-uri
zimbra-perl-www-robotrules zimbra-perl-xml-namespacesupport zimbra-perl-xml-parser zimbra-perl-xml-parser-lite zimbra-perl-xml-sax zimbra-perl-xml-sax-base zimbra-perl-xml-sax-expat
zimbra-perl-xml-simple zimbra-perl-zmq-constants zimbra-perl-zmq-libzmq3 zimbra-pflogsumm zimbra-postfix-logwatch zimbra-prepflog zimbra-rrdtool zimbra-rrdtool-lib zimbra-rsync
zimbra-tcmalloc-lib zimbra-zeromq-lib
Use 'apt autoremove' to remove them.
The following packages will be REMOVED:
zimbra-apache zimbra-chat zimbra-common-core-jar zimbra-common-core-libs zimbra-common-mbox-conf zimbra-common-mbox-conf-attrs zimbra-common-mbox-conf-msgs zimbra-common-mbox-conf-rights
zimbra-common-mbox-db zimbra-common-mbox-docs zimbra-common-mbox-native-lib zimbra-core zimbra-core-components zimbra-dnscache zimbra-drive zimbra-ldap zimbra-ldap-components
zimbra-logger zimbra-mbox-service zimbra-mta zimbra-openjdk zimbra-openjdk-cacerts zimbra-proxy zimbra-snmp zimbra-spell zimbra-store zimbra-timezone-data
0 upgraded, 0 newly installed, 27 to remove and 24 not upgraded.
After this operation, 434 MB disk space will be freed.
Do you want to continue? [Y/n] n
Abort.

Ex:

root@mail:~# apt search zimbra-openjdk
Sorting... Done
Full Text Search... Done
zimbra-openjdk/unknown,unknown,now 17.0.2-1zimbra8.8b1.18.04 amd64 [installed,automatic]
OpenJDK

zimbra-openjdk-cacerts/unknown,unknown,now 1.0.8-1zimbra8.7b1.18.04 all [installed,automatic]
CA Certs keystore for OpenJDK

zimbra-openjdk-dbg/unknown,unknown 17.0.2-1zimbra8.8b1.18.04 amd64
OpenJDK binary debug information

 

Thanks in advance

JG

Hi everyone, just to build on this reply-

I am running Centos7 and was able to restore functionality by running the following, thank you @jasgg_it for doing the leg work on the packages.  I had to do ldap before core components in order to avoid dependency issues.

yum downgrade zimbra-ldap-components.x86_64 0:2.0.5-1zimbra8.8b1.el7

yum downgrade zimbra-core-components.x86_64 0:3.0.11-1zimbra8.8b1.el7

yum downgrade zimbra-jetty-distribution.x86_64 0:9.4.18.v20190429-2.r7

yum downgrade zimbra-openjdk.x86_64 0:13.0.1-1zimbra8.8b1.el7

 

This seems to have me up and running again.

 


   
ReplyQuote
(@alex-smith)
Joined: 2 years ago
Posts: 1
 

@tom11011

It's to have me up and running again as well, except zmconfig daemon

zmconfigd Stopped
zmconfigd is not running.

Can you help solve it? Because users can not change passwords by themselves.

 

Many tahaks in advance. 


   
ReplyQuote
(@macscr)
Joined: 12 years ago
Posts: 4
 

Im having the same issue after the latest updates as well.

Release 9.0.0.ZEXTRAS.202007114.UBUNTU18.64 UBUNTU18_64 FOSS edition, Patch 8.8.15_P33

root@lite:/etc/apt# apt-get install zimbra-openjdk=13.0.1-1zimbra8.8b1.18.04 zimbra-core-components=3.0.11-1zimbra8.8b1.18.04 zimbra-jetty-distribution=9.4.18.v20190429-2.u18 zimbra-ldap-components=2.0.5-1zimbra8.8b1.18.04
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Version '3.0.11-1zimbra8.8b1.18.04' for 'zimbra-core-components' was not found
E: Version '2.0.5-1zimbra8.8b1.18.04' for 'zimbra-ldap-components' was not found


   
ReplyQuote
(@dvg_lab)
Joined: 2 years ago
Posts: 3
 

I've the same problem after dnf update in Oracle Linux 8 (Ex Centos 8). Fixed by downgrade this components:

dnf downgrade zimbra-openjdk-13.0.1-1zimbra8.8b1.el8.x86_64

This downgrades also 3.0.11-1zimbra8.8b1.el8 and 2.0.5-1zimbra8.8b1.el8 you should agree with it. 

And after that you need to downgrade one more component:

dnf downgrade zimbra-jetty-distribution-9.4.18.v20190429-2.r8.x86_64

After downgrades zimbra will start up. 

# zimbra start
Host mail
        Starting ldap...Done.
        Starting zmconfigd...Done.
        Starting logger...Done.
        Starting mailbox...Done.
        Starting memcached...Done.
        Starting proxy...Done.
        Starting amavis...Done.
        Starting antispam...Done.
        Starting antivirus...Done.
        Starting opendkim...Done.
        Starting snmp...Done.
        Starting spell...Done.
        Starting mta...Done.
        Starting stats...Done.
        Starting service webapp...Done.
        Starting zimbra webapp...Done.
        Starting zimbraAdmin webapp...Done.
        Starting zimlet webapp...Done.

   
ReplyQuote
(@ss4344)
Joined: 1 year ago
Posts: 2
 

Perfect @dvg_lab. I was getting grumpy with this "upgrade" before stumbling on your post, so thank you. I'm much more un-grumpy now thanks to you.


   
ReplyQuote
(@ss4344)
Joined: 1 year ago
Posts: 2
 

2023 now... @flexx / @dvg_lab thanks. I'm on Rocky Linux 8.7. Snapshot / dnf -y update today. Epic fail after reboot.

Restore snap, and some time later try the upgrade again, downgrading openjdk/core/ldap/jetty immediately after, then reboot and Zimbra came up fine.

dnf -y downgrade zimbra-openjdk-13.0.1-1zimbra8.8b1.el8.x86_64
dnf -y downgrade zimbra-jetty-distribution-9.4.18.v20190429-2.r8.x86_64

I actually had to do this last upgrade as well because that failed, but forgot the detail of what I had to do to fix it because just fixing it. Thanks for posting. This time I'm writing it down in Confluence for 2024 it would seem...

This post was modified 1 year ago by ss4344

   
ReplyQuote
(@kordian)
Joined: 9 years ago
Posts: 8
 

Hello, I have Zimbra 9 from Zextrax plus Ubuntu 20 and the same problem. Anz solution from Zextras?


   
ReplyQuote
Page 3 / 3