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[Solved] [Solved] Carbonio-ce - Repository forbiden

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pzubkov
(@pzubkov)
Joined: 5 months ago
Posts: 3
 

Hi! I received an email for installation. When executing ./inst_repo_ubuntu.sh I get the same error:

E: Failed to fetch https://repo.zextras.io/release/ubuntu/dists/jammy/InRelease 403 Forbidden [IP: 52.85.49.62 443]
E: The repository 'https://repo.zextras.io/release/ubuntu jammy InRelease' is not signed.


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Md. Shariful Islam
(@sharif)
Admin
Joined: 10 months ago
Posts: 163
 

@pzubkov

Hi,

Sorry to hear that you are facing trouble.

Can please confirm your OS version. Just run:

[15:55] [mail.sampleserver.xyz ~] # lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:    Ubuntu 20.04.5 LTS
Release:        20.04
Codename:       focal
[15:55] [mail.sampleserver.xyz ~] #

It should be Ubuntu 20.04 LTS.

Thanks and regards,
Sharif


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pzubkov
(@pzubkov)
Joined: 5 months ago
Posts: 3
 

@shariful-islam Hi!

root@mail:/home/pzubkov# lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 22.04.1 LTS
Release: 22.04
Codename: jammy


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Md. Shariful Islam
(@sharif)
Admin
Joined: 10 months ago
Posts: 163
 

@pzubkov 

Hi,

That's the problem.
Currently, Carbonio CE is only available for Ubuntu20.04 LTS.

Use Ubuntu 20.04LTS server and follow this post, your installation should be done without any issues.

Let us know how it goes.

Thanks for being with us.

Thanks and regards,
Sharif

😊


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pzubkov
(@pzubkov)
Joined: 5 months ago
Posts: 3
 

@shariful-islam 

I got completely worked up and stopped distinguishing between version numbers )

I installed Ubuntu 20.04 LTS and everything worked. Thank you very much!


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Md. Shariful Islam
(@sharif)
Admin
Joined: 10 months ago
Posts: 163
 

@pzubkov 

Hi,

Don't worry, it happens.
We are glad that the issue is identified and solved.

Have a good day 😊

 

Regards,
Sharif


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dennis-tgc
(@dennis-tgc)
Joined: 4 months ago
Posts: 3
 

Hi,

I'm getting a forbidden message just by downloading the script:

$ wget  https://repo.zextras.io/inst_repo_ubuntu.sh​​​​​​ 
--2022-11-11 0017--   https://repo.zextras.io/inst_repo_ubuntu.sh%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B 
Resolving repo.zextras.io (repo.zextras.io)... 65.9.86.110, 65.9.86.13, 65.9.86.107, ...
Connecting to repo.zextras.io (repo.zextras.io)|65.9.86.110|:443... connected.
HTTP request sent, awaiting response... 403 Forbidden
2022-11-11 0017 ERROR 403: Forbidden.

 

Im getting that on different systems and on different internet connections and also through the browser.

 


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Md. Shariful Islam
(@sharif)
Admin
Joined: 10 months ago
Posts: 163
 

@dennis-tgc 

Hi,

We are so sorry that you are encountering this issue. Though your command structure is right could you please do one more thing?
Just copy-paste follow command into your browser and server CLI:

wget  https://repo.zextras.io/inst_repo_ubuntu.sh 

We think there is some character/format-related issue but still, that is not identified.

But for now we just want to make sure you can proceed with your download and installation and we can definitely investigate more.

So please copy-paste the command mentioned above and let us know the outcome.

Thank you for your understanding.

Thanks and regards,

Sharif

 


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dennis-tgc
(@dennis-tgc)
Joined: 4 months ago
Posts: 3
 

Ok, it works now..

 

I checked my earlier commands but I don't see any character/formatting errors. I tested it on multiple machines..

 

4 wget  https://repo.zextras.io/inst_repo_ubuntu.sh​​​​​​ 
7 wget  https://repo.zextras.io/inst_repo_ubuntu.sh​​​​​​ 
9 wget  https://repo.zextras.io/inst_repo_ubuntu.sh 
10 history |grep wget

 

#9 #10 are the last 2 commands from today, and #10 worked. But thanks for looking into this, I can proceed now!


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dennis-tgc
(@dennis-tgc)
Joined: 4 months ago
Posts: 3
 

I did some more investigating, you are correct. They seem the same, but they aren't. If I copy #4, I get forbidden. If I copy #9, all goes through fine. Weirdly enough, it's the `h` on the end. If I replace this, it goes through fine.

thanks for the help though and the quick reply. It's a bit frustrating to getting stuck so early on when testing software.


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Md. Shariful Islam
(@sharif)
Admin
Joined: 10 months ago
Posts: 163
 

@dennis-tgc 

Hi,

We are so glad that we found the glitch.
Nonetheless, you can proceed to the installation that is the most important thing for us.

Have a good day.

Thanks and regards,

Sharif

🙂


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asbaeza
(@asbaeza)
Joined: 3 months ago
Posts: 1
 

Hello.

 

I am trying to install carbonio to know  it.  I get an error related to the repo, cause it isnot signed. Where can I get the sign? The repo I am trying to use  is

deb https://repo.zextras.io/release/ubuntu/dists/bullseye/InRelease

 

I use Debian 11.6

Thanks in advice

This post was modified 3 months ago by asbaeza

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Arman Khosravi
(@arman)
Admin
Joined: 2 years ago
Posts: 286
 
Posted by: @asbaeza

Hello.

 

I am trying to install carbonio to know  it.  I get an error related to the repo, cause it isnot signed. Where can I get the sign? The repo I am trying to use  is

deb https://repo.zextras.io/release/ubuntu/dists/bullseye/InRelease

 

I use Debian 11.6

Thanks in advice

Hi @asbaeza,

Currently, Carbonio CE is only available for Ubuntu 20.04 LTS and RHEL 8. You can access them by filling out the form on this page

https://www.zextras.com/carbonio-community-edition/

You can use these resources for more information:

Let us know how it goes.

Thanks for being with us.

Thanks and regards.

 


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