[Solved] [Solved] Carbonio-ce - Repository forbiden

Hi! I received an email for installation. When executing ./inst_repo_ubuntu.sh I get the same error:

E: Failed to fetch https://repo.zextras.io/release/ubuntu/dists/jammy/InRelease 403 Forbidden [IP: 52.85.49.62 443]
E: The repository 'https://repo.zextras.io/release/ubuntu jammy InRelease' is not signed.

@pzubkov

Hi,

Sorry to hear that you are facing trouble.

Can please confirm your OS version. Just run:

[15:55] [mail.sampleserver.xyz ~] # lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:    Ubuntu 20.04.5 LTS
Release:        20.04
Codename:       focal
[15:55] [mail.sampleserver.xyz ~] #

It should be Ubuntu 20.04 LTS.

Thanks and regards,
Sharif

@shariful-islam Hi!

root@mail:/home/pzubkov# lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 22.04.1 LTS
Release: 22.04
Codename: jammy

@pzubkov 

Hi,

That's the problem.
Currently, Carbonio CE is only available for Ubuntu20.04 LTS.

Use Ubuntu 20.04LTS server and follow this post, your installation should be done without any issues.

Let us know how it goes.

Thanks for being with us.

Thanks and regards,
Sharif

😊

@shariful-islam 

I got completely worked up and stopped distinguishing between version numbers )

I installed Ubuntu 20.04 LTS and everything worked. Thank you very much!

@pzubkov 

Hi,

Don't worry, it happens.
We are glad that the issue is identified and solved.

Have a good day 😊

Regards,
Sharif

Hi,

I'm getting a forbidden message just by downloading the script:

$ wget  https://repo.zextras.io/inst_repo_ubuntu.sh​​​​​​ 
--2022-11-11 00:40:17--   https://repo.zextras.io/inst_repo_ubuntu.sh%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B 
Resolving repo.zextras.io (repo.zextras.io)... 65.9.86.110, 65.9.86.13, 65.9.86.107, ...
Connecting to repo.zextras.io (repo.zextras.io)|65.9.86.110|:443... connected.
HTTP request sent, awaiting response... 403 Forbidden
2022-11-11 00:40:17 ERROR 403: Forbidden.

Im getting that on different systems and on different internet connections and also through the browser.

@dennis-tgc 

Hi,

We are so sorry that you are encountering this issue. Though your command structure is right could you please do one more thing?
Just copy-paste follow command into your browser and server CLI:

wget  https://repo.zextras.io/inst_repo_ubuntu.sh 

We think there is some character/format-related issue but still, that is not identified.

But for now we just want to make sure you can proceed with your download and installation and we can definitely investigate more.

So please copy-paste the command mentioned above and let us know the outcome.

Thank you for your understanding.

Thanks and regards,

Sharif

Ok, it works now..

I checked my earlier commands but I don't see any character/formatting errors. I tested it on multiple machines..

4 wget  https://repo.zextras.io/inst_repo_ubuntu.sh​​​​​​ 
7 wget  https://repo.zextras.io/inst_repo_ubuntu.sh​​​​​​ 
9 wget  https://repo.zextras.io/inst_repo_ubuntu.sh 
10 history |grep wget

#9 #10 are the last 2 commands from today, and #10 worked. But thanks for looking into this, I can proceed now!

I did some more investigating, you are correct. They seem the same, but they aren't. If I copy #4, I get forbidden. If I copy #9, all goes through fine. Weirdly enough, it's the `h` on the end. If I replace this, it goes through fine.

thanks for the help though and the quick reply. It's a bit frustrating to getting stuck so early on when testing software.

@dennis-tgc 

Hi,

We are so glad that we found the glitch.
Nonetheless, you can proceed to the installation that is the most important thing for us.

Have a good day.

Thanks and regards,

Sharif

🙂

Hello.

I am trying to install carbonio to know  it.  I get an error related to the repo, cause it isnot signed. Where can I get the sign? The repo I am trying to use  is

deb https://repo.zextras.io/release/ubuntu/dists/bullseye/InRelease

I use Debian 11.6

Thanks in advice

Posted by: @asbaeza

Hello.

 

I am trying to install carbonio to know  it.  I get an error related to the repo, cause it isnot signed. Where can I get the sign? The repo I am trying to use  is

deb https://repo.zextras.io/release/ubuntu/dists/bullseye/InRelease

 

I use Debian 11.6

Thanks in advice

Hi @asbaeza,

Currently, Carbonio CE is only available for Ubuntu 20.04 LTS and RHEL 8. You can access them by filling out the form on this page

https://www.zextras.com/carbonio-community-edition/

You can use these resources for more information:

• Carbonio Community Edition Documentation - Installation
• Carbonio CE installation on Ubuntu 20.04 LTS
• Carbonio CE installation on RHEL 8

Let us know how it goes.

Thanks for being with us.

Thanks and regards.

Good afternoon. I requested a repository in the form
Carbonio CE. I got the link in the email, downloaded it. At startup, the following message appears.

У=Err:5 https://repo/zextras.io/release/ubuntu jammy InRelease
403 Forbidden [IP: 13.32.121.18 443]
Reading package lists..
E: Failed to fetch https://repo.zextras.io/ubuntu/dists/jammy/InRelease 403 Forbidden [IP: 13.32.121.18 443]
E: The repository 'https://repo.zextras.io/release/ubuntu jammy InRelease' is not signed

HELP!!

ubuntu-22.04.2

Hello Carbonio team.

Do you think to get Carbonio compatible with Ubuntu 22.04 soon, or it's not on the pipe ?

Thanks for your works !